Privacy Policy
DTI Plastic International Industrial Manufacturing Joint Stock Company (hereinafter referred to as “DTI Plastic” or “the Company”) respects and is committed to protecting the personal information of visitors to the dti-plastic.com website and customers and partners transacting with DTI Plastic. This policy explains how we collect, use, store, and protect that information.
Information we collect
- Customer information provided directly: full name, title, company name, email, phone number, country, and the content of the request for quotation (RFQ) when filling out the contact form, quotation request form, or through email/WhatsApp/Zalo.
- Transaction information: order details, contracts, and export documents used to fulfill signed orders.
- Information collected automatically when accessing a website includes: IP address, browser type, pages viewed, time of access, through cookies and analytics tools (e.g., Google Analytics).
Purpose of information use
- Responding to requests for quotations, providing product advice, and offering customer service.
- Execute sales contracts, production, delivery, and related obligations.
- Improve content, website experience, and measure communication effectiveness.
- Comply with legal, accounting, and customs obligations as stipulated by Vietnamese law.
Sharing information with third parties
DTI Plastic does not sell or rent customers' personal information. Information is only shared in the following cases:
- Shipping companies, carriers, and customs agents provide services for international cargo handling.
- The partner provides technical services for the website (e.g., hosting or data analytics), with a commitment to equivalent security.
- The competent state agency may issue a request upon a legitimate basis in accordance with the law.
Information storage and security
Information is stored on an access-controlled system, with only personnel involved in business/export operations authorized to access it. Transaction information is stored for the periods stipulated by Vietnamese accounting and tax laws; marketing contact information is stored for a reasonable period to serve customer service, unless the customer requests its deletion.
Customer rights
- Requests to access, edit, or delete previously provided personal information.
- Opt out of receiving marketing emails/information at any time.
- Complaints regarding the processing of personal data under the provisions of the current Decree on the Protection of Personal Data.
Contact us
For any questions regarding the Privacy Policy, please contact DTI Plastic via email or the phone number listed in the Contact Us section on our website.